BJ Biz Buzz News

As everyone in business knows, being successful involves more than just providing quality products and services.

Other things also make a big difference for customers who choose to deal with you.

The main foundation is you, including your values and how these are reflected in all aspects of your business.

Also very important are your people - staff or sub-contractors.

And all successful businesses have effective systems and supports in place for their people. For example:

• Good recruitment processes and clear expectations
• Effective monitoring and motivation strategies
• A positive (and safe) working environment
• Appropriate recognition and rewards

In our recent workshop A Healthy, Happy Hive: Getting and Keeping the Right People, we focused on what it takes to attract and keep the right staff, suppliers and customers for your business.

In this issue of BJ Biz Buzz News, we have collected a range of web-based resources and articles related to this topic. We hope you will find helpful information among them for your own business.

What do you believe in? Do you have any values?

Of course you do.

Do the values you have reflect your business values?

When we started BJ Biz Buzz, we decided that a critical factor for us to be successful was to draw up a list of values we believe in and enact those values in our business dealings.

How can you determine your values?

1. Define what the term values means to you. The Oxford dictionary defines values as a principle, standard or quality considered worthwhile or desirable.


2. Select the personal values that also reflect your business values. For example, you can download this Core Values List to get you started.


3. Promote your values in plain language. Try to avoid the 'mission statement' jargon you often see that looks good but means very little.


4. Make sure you enact your values with every business transaction. In other words, actions speaker louder than words. You will be judged on what you do rather than what you say. This will determine your business reputation and your profitability.

The Australian Business Entry Point website has a special section devoted to Employing People.

The Business Victoria website provides an online Step by Step Guide to Employing People

These two sites also provide a wide range of other information for small business and are well worth visiting.

The Queensland Government also has developed an online QUIZ that can help you learn your own strengths and challenges in relation to recruiting, hiring and managing people.

Issue 5: April 2006
Theme: Time Management

Issue 6: May 2006
Theme: Goodwill in Business

On the BJ Seminars website you may also view previous issues

Suitable for business owners and/or their staff.

Helpful information for your business.

A great chance to network!

Good judgment comes from experience, and experience comes from bad judgment.
(Barry LePatner)

We will look into it = Don't hold your breath!

All new = Parts are not interchangeable with previous design

Maintenance free = Impossible to fix